FAQ

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Here you'll find answers to the most commonly asked questions about our services, processes, and policies. If you can't find what you're looking for, please don't hesitate to contact us directly. We're here to help!

General Question

Is it possible to produce it within my given budget?

Yes, that is certainly possible. We will provide flexible options tailored to your budget.

Is it possible to request a quote even if the production date hasn’t been finalized yet?

Yes, that is certainly possible. Kindly contact us in advance.

Can I request production services for any industry?

Yes, absolutely.

What happens after I place an order?

First, we will hold a kickoff meeting to confirm your brief and discuss the upcoming production schedule. After that, we will have regular meetings to ensure there are no discrepancies between the production content and the work progress, and continue with the production accordingly. The invoice will be sent after the product has been delivered and inspected by the client. If printing costs are high, additional printing fees may be incurred during the production process.

How long does it take to complete a Website/Landing Page design project?

The design time usually ranges from 3-7 days from the date of finalizing the content, depending on the scale and complexity of the request.

How much does website design usually cost?

Website design costs can vary significantly depending on the type of website you need. While basic designs such as news websites or company introduction sites may be more affordable, sales websites (eCommerce websites) are often more complex and therefore more expensive.

Sales websites require a specific set of features tailored to help you showcase and sell your products online. These can include product listings, shopping cart functionality, customer login systems, online payment integration, and even tools for calculating totals, shipping costs, or taxes.

What are the advantages of managing a website with WordPress compared to a hand-coded website?

The WordPress administration system is standardized globally and is constantly improving to support users. The WordPress platform is also becoming more minimalistic to help website administrators, even those who are not tech-savvy or familiar with technology, can still use it easily.

Hosting Domain

Could you please provide detailed information about the rental server’s specifications and pricing?

The fees vary depending on the server you use. We will discuss and provide consultation during our meeting.

Is it possible to renew (or redesign) the site without changing the server or domain?

We can accommodate that. However, depending on the requirements, it may not be possible to proceed using the currently contracted server. In such cases, we will provide a free introduction and support.

Can you help us with obtaining a new server and domain?

We can accommodate that. We provide acquisition support free of charge.

What is Web Hosting?

Web Hosting is a place to store all website pages, information, documents, images on the Internet server. Web Hosting is also the place where all transactions and information exchanges between websites and Internet users take place, supporting Internet software activities. Simply put, Web Hosting is equivalent to the headquarters of a business in everyday life.

Others

Do you provide operational maintenance support?

We can accommodate that. Since the estimate depends on the progress of the setup, please feel free to contact us first.

Are there any restrictions on the number of design changes?

We generally allow up to two design revisions. Changes to the layout or design after the design has been finalized are, as a rule, not accommodated. If the number of revisions exceeds this, we will provide a revised estimate.

Can I pay in installments?

We are able to accommodate that. Please feel free to contact us first.

Is the payment made in advance or after delivery?

Payment is postpaid. After delivery, once the customer has inspected and accepted the goods, we will issue the invoice. Please kindly make the payment by the end of the month following the invoice issuance month.

Is the payment prepaid or postpaid?

Payment is postpaid. After delivery, once the customer has inspected and accepted the goods, we will issue the invoice. Please make the payment by the end of the month following the month in which the invoice is issued.

Career Opportunity

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